Customer Service Representative - Entry Level Job at RVA, Richmond, VA

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  • RVA
  • Richmond, VA

Job Description

We are a fast-growing event marketing and fundraising company focused on creating memorable brand experiences while making a meaningful impact in local communities. Through partnerships with leading nonprofit and charity organizations , we deliver engaging fundraising campaigns, live events, and community outreach initiatives that drive awareness and support important causes.

We are currently hiring motivated, outgoing, and people-oriented individuals to join our team as Entry-Level Customer Service Representatives . This is an immediate hire opportunity with full training provided.

Position Overview

As an Entry-Level Customer Service Representative , you will represent our company and nonprofit partners at live events, brand activations, and community outreach programs . You’ll interact directly with the public, provide exceptional customer service, and help communicate campaign missions and fundraising goals.

This role is ideal for candidates seeking hands-on experience in customer service, event marketing, fundraising, and promotions , with clear pathways into leadership and management roles.

Key Responsibilities

  • Engage with attendees, donors, and participants at live events and community programs

  • Deliver professional, friendly, and high-quality customer service at all times

  • Clearly communicate campaign messaging and fundraising information

  • Answer questions confidently and assist supporters throughout events

  • Support event setup, breakdown, logistics, and on-site operations

  • Build strong relationships with community members, donors, and nonprofit partners

  • Maintain a high-energy, welcoming, and professional event environment

Candidate Qualifications

We are seeking individuals who are:

  • Outgoing, personable, and comfortable interacting with the public

  • Strong communicators with excellent interpersonal and customer service skills

  • Coachable, positive, and eager to learn new skills

  • Team-oriented with a strong work ethic

  • Reliable, professional, and available for an immediate start

Preferred but not required:

  • Experience in customer service, retail, hospitality, sales, or promotions

What We Offer

  • Immediate hire with full-time hours

  • Paid training and ongoing mentorship

  • Competitive weekly pay plus performance-based bonuses

  • Medical, Dental, and Vision benefits

  • Clear advancement opportunities into leadership, event management, and account-level roles

  • A fun, supportive, and team-driven company culture

  • Opportunities to work with well-known nonprofit and charity organizations

Why Join Our Team?

This is your opportunity to launch a career in customer service, event marketing, fundraising, and community outreach while making a positive impact. If you’re motivated, people-focused, and ready to grow professionally, we want to meet you.

Apply today to start your career as an Entry-Level Customer Service Representative – Immediate Start!

Job Tags

Weekly pay, Full time, Currently hiring, Local area,

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